Politique de Confidentialité

Introduction

With the development of new communication tools, it is essential to pay special attention to the protection of privacy. Therefore, we are committed to respecting the confidentiality of the personal information we collect.

Collection of Personal Information

We collect the following information:

  • First name
  • Last name
  • Email address

Personal information is collected through:

  • Order form
  • Interaction between you and our website (e.g., contact form)

Use of collected data:

  • Order processing and follow-up
  • User communication

Log files and cookies

We collect certain information through log files and cookies, including:

  • IP address
  • Operating system
  • Visited pages and requests
  • Date and time of access

This data is used for the following purposes:

  • Service improvement and personalized experience
  • Anonymous consumption profiling
  • Internal statistics

By continuing to browse our site, you implicitly consent to the use of these files. You can configure your browser to block or delete cookies at any time.

Third-Party Services

We use third-party services that may collect technical or personal data through cookies or tracking tools:

  • Google Analytics: collects anonymous browsing data to measure audience and improve user experience.
  • Google Ads: displays targeted advertisements and measures ad performance using advertising cookies.
  • Facebook (Meta Pixel): tracks conversions and interactions related to Facebook/Instagram ad campaigns.
  • Bing Ads: functions similarly to Google Ads and helps analyze the performance of advertising campaigns on Microsoft networks.
  • PayPal: a secure online payment service. Information shared with PayPal is used solely to process your transactions.
  • Moneris: a Canadian payment gateway used to securely process credit card transactions.

Each third-party service has its own privacy policy. We encourage you to review them to better understand how your data is used. You can also disable certain cookies via your browser settings.

Right to Object and Withdraw

You have the following rights regarding your personal information:

  • The right to object to certain uses
  • The right to request data removal from our systems

To exercise these rights, please contact us:

Right of Access

You may request to view, correct, or delete your personal information. Please contact us via:

Security

We implement security measures to protect your personal information:

  • Secure connection via SSL (Secure Sockets Layer)
  • Digital certificate for secure communication
  • Password-protected access

While we strive to ensure the highest level of data confidentiality, no system is completely secure. Some risks may remain when transmitting personal data over the Internet.

Your Rights

In accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and Québec's Law 25, you have the right to:

  • Access your personal information
  • Request correction or deletion of your data
  • Object to certain uses of your data
  • Withdraw your consent at any time

Policy Updates

We reserve the right to update this privacy policy at any time. Any changes will be posted on this page.
Last updated: May 25, 2025.